Your Role Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? You are the one we are looking for. As a content moderator you will review and moderate business content posted on Social Media. You will be working on the French market and helping to build a better experience for our users. Big challenge? Yes, but we are certain that this is the opportunity you were waiting for. We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals! Teleperformance Portugal has been present in Portugal for 20 years, we are a market leader that recruits, trains and maintains the best professionals.
Our Client Our client is one of the leading Social Media companies worldwide and wants you to be part of the team. Social interaction has been reinvented and today, hundreds of millions of users communicate through Social Media. Responsibility Review and moderate online content, posted on the French market; Ensure that all information uploaded by users follow the guidelines based on client’s policies; Become and remain knowledgeable about policies and community standards; Provide and follow best practices used to better achieve client’s KPI’s; Use the learned knowledge to propose improvement ideas either internal or external. Your Profile Native level of written and verbal communication skills in French (mandatory); Fluency in English (B2 level mandatory); Natural fast learner so you can develop your skills within a short period of time; Resilient to stress;Ability to distinguish self-beliefs from moderated content and policies; Empathic;Motivated and with a positive attitude; Attention to detail;Experience in dealing with high volumes of online content; Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory). Our Offer Excellent work opportunity in a dynamic leading multinational company; Stable work and career progression; Investment in training and personal development; Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; Health Insurance since day one in the company; Free company events and activities; Floor animation activities, with prizes every month. Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe in 2021 assigned by Great Place to Work® and was also distinguished as the Best and Largest exporter company and the Best Contributor to Employment in Portugal, by Exame magazine!Made by more than 12 000 employees, from 107 nationalities, our team provides services in 35 languages. We are multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.And we are still growing and welcoming more people to our family so… we invite everyone to step into 2022 with us!