SAP (AP) Europe Support Lead

SAP (AP) Europe Support Lead

04 may
|
Thai union
|
Valencia

04 may

Thai union

Valencia

The position is located on the Lisbon Area, Portugal.



Este empleo esta localizado en Portugal - en el sector de Lisboa.



Europe IT operation, comprising areas of Account Payable (AP) Scanning and Workflow solution.



Support TU, SAP Application Support (Outsourced),



Working with relevant stakeholders and partners to meet Service Levels Agreement, Budget and Key milestone.



Duties & Responsibilities:



· Ensure day to day operations meet Service Levels Agreement.



· Ensure timelines, deliverables are aligned and integrated with other teams/projects.



· Track and monitor Service Levels Agreement and budgets. Takes proactive corrective actions as needed.









· Develop and implement continuous improvements for efficiencies and simplifications.



· Ensure strategy and approach is aligned with overall IT and Group.



· Regularly report Operations metrics.



· Manage a strong healthy working relationship with all partners and stakeholders.



· Track and improve user satisfaction levels.



Requirements:



· Bachelor’s degree, preferably in Engineering, Computer Science, Business or Information systems related discipline is required.



· 8 years up of IT Support Management, IT Application Delivery and Supplier Management.



· Experience in SAP FI/CO implementation and application support.



· Experience in managing end-to-end AP process in a SAP environment (incl. Scanning/Workflow solution)



· Experience in Master Data Management.



· Project Management experience is a plus.



· Experience in managing at regional and/or global levels and matrix organizations.



· English: Fluent



A career at Thai Union is a unique experience to grow as a professional and as a person. You will join a global fast-growing and entrepreneurial organization deeply committed to its people, its community and the environment.



Everyone at Thai Union matters. We are always listening and giving our talent opportunities to grow, develop and implement new ideas to make a difference, within and outside the organization.

Our focus on corporate social responsibility and sustainability in a creative and dynamic environment, combined with great opportunities to lead progress, is a guarantee you will quickly develop your professional skills within a human-centered organization



Job Types: Full-time, Permanent



Job Types: Full-time, Permanent

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